AI voice agent for HVAC, plumbing, roofing and electrical
AI receptionist for HVAC, plumbing and roofing that answers 24/7 and books the job
Missed calls are missed jobs. The agent picks up day and night, sorts real emergencies from routine visits, reaches your on-call tech and books estimates into your schedule. You get a short summary of every call by text or email.
- After-hours emergency triage and on-call routing
- Books into your calendar, or your job software via API on the Growth plan
- AI receptionist from $2,000, live in 1–2 weeks
Or message us directly
Tell us about your trade — plan and fixed quote in 24 hours
Your trade, service area, rough call volume, after-hours rules and the software you schedule jobs in.
- 48 hto a working demo on your data
- 2 weekstypical time to production
- 30 daysof tuning included
- 1 engineerowns your project end-to-end
Why it matters
In the trades, a missed call is a missed job
A homeowner with a leak or a dead AC calls the next company on the list if nobody picks up. Your techs are on roofs and in crawl spaces — they can’t answer every ring.
Nights and weekends
A burst pipe at 2 am goes to voicemail. By morning the homeowner has booked whoever answered first.
“Do you cover my ZIP?” on repeat
Do you service my brand? When can someone come out? Do you offer financing? Your office answers the same questions over and over.
Job details all over the place
Address, equipment type, photos of the damage — split across voicemails, texts and notes before anyone books the visit.
Slow callbacks
Call back an hour later and you may reach a homeowner who has already hired someone else.
See it work
Friday, 11:48 pm. No heat and a newborn in the house — the on-call tech is on the way
An AI receptionist for HVAC doesn’t just take a message. It follows your emergency rules, reaches the on-call technician, creates the job in your field service software via API where available and texts the homeowner what happens next.
Your rules, not guesses
The agent follows your emergency criteria, service area and policies. It doesn’t diagnose equipment or quote repairs you haven’t approved.
A booked job, not just a message
Creates the job or estimate in your field service software via API where available, texts the homeowner and logs the call.
Knows when to wake someone up
Real emergencies go to the on-call tech right away. Routine calls are booked for business hours with a clean summary.
Hi, our furnace just stopped and the house is freezing. We have a newborn.
triage.check("no heat", infant=true, after_hours=true) → emergencyI’m sorry — that’s urgent, so I’m contacting our on-call tech right now. Do you smell any gas? And what’s the address?
No gas smell. 418 Birch Lane.
oncall.page("Mike R.", "no heat · 418 Birch Ln") → accepted · ETA 45 minfsm.create_job("emergency · no heat", "418 Birch Ln") → #J-5128sms.send("+1 •••• 0193", tech + eta + photo_link)Mike is on his way and should be there in about 45 minutes. I’ve texted you his name and a link to send photos of the furnace.
- Call summary texted to the owner · job logged
Demo scenario, business name is fictional.
What the agent does
Calls, texts and follow-ups the agent handles while your crews are on jobs
Your techs stay on the job and your office isn’t buried in callbacks. Every task follows rules you approve.
- 01
Emergency triage and on-call routing
Asks your screening questions — no heat, no cooling, active leak, sparking panel — and reaches the tech who’s on call in your rotation. Non-urgent calls are booked for business hours.
- 02
Estimates and service visits
Checks open slots and books estimates, tune-ups and repairs into ServiceTitan, Jobber, Housecall Pro or your calendar via API where available.
- 03
Missed-call text-back
If a call goes unanswered or the caller hangs up, the homeowner gets a text right away and can describe the job there — so the lead isn’t lost to voicemail.
- 04
Job details and photos by text
Collects the address, equipment type and access notes, then texts a link so the homeowner can upload photos of the leak, roof or panel.
- 05
Service-area and FAQ answers
Answers based on your rules: ZIP codes you cover, hours, brands you service, financing and warranty basics. If it isn’t in your rules, it takes a message.
- 06
Estimate follow-ups
Reminds homeowners about open estimates by text or call and books the job when they’re ready — only for people who asked for a quote and agreed to be contacted.
- 07
Review requests after the job
When a job is marked complete, texts a thank-you and a review link to customers who agreed to get texts. If someone replies with a complaint, the owner gets an alert right away.
- 08
Overflow and after-hours modes
You decide when the agent answers: after hours only, when the office line is busy, or all day. We can set it up so your office switches modes itself.
What you can launch
Agents contractors usually start with
Most start with the AI receptionist on the phone line. Estimate follow-ups and back-office workflows can be added later.
01 / VOICE
AI receptionist
Answers every call in a natural voice, books appointments and never puts anyone on hold.
- Inbound calls after hours or on overflow
- Qualifies callers and books into your calendar
- Missed-call text-back and call summaries
02 / SALES
AI sales & lead qualification agent
Engages every inbound lead in seconds and routes the hot ones to your closers.
- Asks your qualification questions
- Books calls and follows up automatically
- Creates and updates deals in your CRM
03 / AUTOMATION
AI workflow automation
n8n and Make workflows with AI steps that remove manual work between your tools.
- Lead routing, enrichment and follow-ups
- Document and email processing
- Self-hosted n8n — no SaaS lock-in
Need something bigger?
Multi-step agents, MCP servers and Claude integrations for internal tools, company-wide AI assistants with human approvals and access control — designed around your systems. White-label builds for agencies, too.
Compare
Voicemail, a live answering service or an AI answering service for contractors
All three can cover your phones while your crews are on jobs. Here’s how they compare when a homeowner calls with a leak or a dead furnace.
| — | Voicemail | Live answering service | AI receptionist |
|---|---|---|---|
| After-hours calls | Caller leaves a message | Answered by an operator | Answered 24/7 |
| Emergency calls | You find out when you check messages | Script-based, then pages you | Follows your rules and reaches the on-call tech |
| Booking the job | No | Depends on the service | Into your calendar, or your job software where its API allows (Growth plan) |
| Busy-season spikes | Mailbox fills up | Hold times can grow | Answers several calls at once, up to your phone account’s limits |
| Missed-call text-back | No | Depends on the provider | Texts back right away and collects the job details and photos |
| Unusual or upset callers | Caller leaves a message | A person handles it | Hands off to a person or takes a message |
| Cost | Part of your phone plan | Monthly plan, often per minute or call | From $2,000 + care from $250/mo + usage at cost; job-software sync from $3,500 |
How we work
From brief to a live AI receptionist in 1–2 weeks
Day 0
Brief
Tell us your trade, service area, emergency rules and the software you schedule in. Within 24 hours you get a plan, call flow and fixed quote.
Days 1–3
Demo on your data
We load your services, FAQ and after-hours rules. You call a working demo agent before the main invoice.
Days 3–14
Phone, calendar & test calls
We connect your number, calendar and on-call rotation, then run test calls: emergencies, estimates, wrong numbers. You sign off once it passes the test calls we agreed on. Job-software sync on the Growth plan takes 2–3 weeks in total.
After launch
Care & tuning
30 days of tuning included. We review calls (the greeting tells callers they may be recorded), fix weak answers and adjust the flow before your busy season.
Pricing
Fixed-price AI receptionist builds
Most home service businesses start with Starter: one AI receptionist on the phone line, with missed-call text-back and call summaries. Growth adds job-software sync (for example ServiceTitan, Jobber or Housecall Pro, via API where available), estimate follow-ups and more channels. You get a fixed quote after a short brief.
Starter
One agent, one channel — chat or voice
from $2,000
care from $250/molive in 1–2 weeks
- Website chat, WhatsApp or phone
- Knowledge base: pricing, FAQ, policies
- Lead capture and booking into 1 calendar
- Human hand-off and summaries
- 30 days of tuning
- Most popular
Growth
Omnichannel sales & booking with CRM
from $3,500
care from $450/molive in 2–3 weeks
- Voice + chat on up to 3 channels
- CRM integration (HubSpot, GHL, Pipedrive…)
- Follow-ups, reminders, missed-call text-back
- Tested on your real conversations
- Dashboard and weekly reports
- 30 days of tuning
Custom
Complex workflows and internal AI
from $8,000
care from $900/molive in 3–6 weeks
- Multi-agent workflows with approvals
- RAG with citations and access control
- MCP / Claude integrations to your tools
- Evals and accuracy reports
- Security review, docs and team training
- Milestone payments — the larger part only after acceptance.
- LLM and telephony usage is billed at cost on your own accounts. We estimate it before we start.
- Just need workflows? n8n / Make automations from $800. Agent rescue & audit from $400.
FAQ
Questions contractors ask about AI receptionists
How much does an AI receptionist for an HVAC or plumbing company cost?
An AI receptionist on your phone line starts at $2,000, including missed-call text-back and call summaries, with care from $250/mo. Job-software sync, estimate follow-ups and extra channels are part of the Growth plan, from $3,500 (care from $450/mo). Your fixed quote lists exactly what’s included. Call minutes, texts and model usage are billed at cost on your own accounts, and we estimate them before we start.
Can an AI receptionist handle emergency calls after hours?
Yes. It asks your screening questions, uses your rules to decide whether the call is an emergency, then pages or calls the on-call tech. For safety issues like a gas smell or a sparking panel, it reads the safety instructions you’ve approved — for example, leave the house and call 911 or the gas utility — and never walks anyone through a repair.
Does it work with ServiceTitan, Jobber or Housecall Pro?
It can, if your plan and the vendor allow API access — some vendors require an approved developer app first. We connect through their API or webhooks to check availability and create jobs or estimates; this is part of the Growth plan. If direct booking isn’t available, the agent books into a shared calendar and sends your office a ready-to-enter job summary. We’re not affiliated with these vendors.
What is missed-call text-back for contractors?
When a call goes unanswered or the caller hangs up, the homeowner gets a text from your business number right away. They can describe the problem, send photos and book a visit by text, and your office gets the lead with all the details. In the US, business texting needs carrier registration (A2P 10DLC). We prepare and submit it in your business’s name, but carriers decide on approval and it can take extra time, so we start it on day one.
Is there an AI receptionist for roofing companies and electricians?
Yes. The call flow changes by trade. A roofer needs storm-damage details, insurance claim status and photos; an electrician needs to screen for sparks, burning smells and outages. We set up the questions, emergency rules and booking types for your trade.
Will homeowners know they’re talking to an AI?
Yes — by default the agent introduces itself as a virtual assistant. It’s honest, and some states have disclosure rules. If calls are recorded, the greeting says so, since some states require every party’s consent. It speaks naturally, handles interruptions, and transfers the call or takes a message whenever the caller asks for a person.
How long does it take to set up an AI answering service for contractors?
Usually 1–2 weeks for the AI receptionist: a demo on your data in the first few days, then we connect your phone number, calendar and on-call rotation and run test calls. Job-software sync and estimate follow-ups on the Growth plan take 2–3 weeks.
See also
Related solutions
Let’s start
Call a demo of your after-hours emergency line before you pay the main invoice
Send your website, service area and after-hours rules. Within 24 hours you get a call flow, a plan and a fixed quote — then a working demo agent you can call yourself.
Or message us directly